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What we do

LifeLine Aotearoa has been helping New Zealanders in distress and crisis for over 50 years.

Our free community helplines, 0800 LIFELINE and Suicide Crisis Helpline – 0508 TAUTOKO as well as our text support service HELP (4357) are answered by our highly trained team from centres in Auckland and Christchurch. We also provide specialist counselling, corporate and volunteer training, online support for workplaces and coordinate suicide prevention and postvention activities in the Wellington districts.

Our mission is to reduce distress and save lives by providing safe, accessible, effective, professional and innovative services. We work specifically to increase awareness and understanding of suicide prevention in New Zealand and reduce the associated stigma.

Get help

LifeLine Aotearoa

Sometimes it helps to know that someone is listening and that you don’t have to face your problems alone. Whatever the issue, our qualified counsellors and trained volunteers are here for you 24/7 – all calls and texts are free and confidential.

Call: 0800 543 354 or text ‘Help’ to 4357

Suicide Crisis Helpline

A free and confidential 24/7 helpline for any person who is thinking about or attempted suicide, concerned about or supporting someone else or who is recently bereaved by suicide.

Call: 0508 828 865