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What we do

C-Sema is a not-for-profit organisation established to promote and protect children’s rights in Tanzania. C-Sema wants to see a Tanzania where the rights of every child are realised.

At the heart of C-Sema’s strategic initiatives is the National Child Helpline, a crucial lifeline that connects with thousands of individuals daily. Handling over 3,600 contacts each day, this indispensable service forms the cornerstone of our unwavering commitment to child welfare.

Our dedicated team of professionals is available 24/7, offering expert guidance and support across various critical areas. From child protection and maternal-child nutrition to addressing Gender-Based Violence (GBV), nurturing mental health, imparting sexual reproductive health knowledge, and providing support for early childhood education (ECD), the National Child Helpline serves as a beacon of hope and assistance.

C-Sema administers the National Child Helpline as a public service through a formal government agreement established in 2013. This collaboration ensures that all calls received are expertly managed and seamlessly referred to the appropriate government department, fostering efficient support for callers.

With each answered call, we take a stride toward building a safer, healthier, and more inclusive world for children and families. We invite you to join us in our mission as we steadfastly stand by those who need us, day and night.

Get help


Get Help contact details:

116 Child Helpline number. Available 24 hours, 7 days a week in Mainland Tanzania and 12 hours Monday – Friday in Zanzibar.